The Journey of rejuvenating Goals
About
Personal Profile
My name is Sagneet Kaur. I am at the 'strengthening of my foundation' stage, learning from the Murdoch university' expertise and working casually in different workplaces such as warehouses to understand shop floor, identifying and evaluating the opportunities and trends in the Australian market. I am ambitious and determined to be the best business personality the corporate world has ever seen by redefining the limitations of the business world. 'Giving back to the society' and 'learning beyond boundaries' is what drives me to open my eyes from the serenity of silence .
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Past Experience
I believe that it isn't what you work as that define your experience and ability but your perception of each moment in the role that does. I am happy to share that aspect of my life which might give you actual insight about my commitment to turn my dream into reality.
Customer Sales Representative
Access
February- current
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I answered incoming calls, addressed customer inquiries, and provided accurate information.
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I responded to emails and engaged in live web chats, ensuring prompt and helpful resolutions.
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I developed and maintained positive relationships with both internal and external stakeholders.
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I utilized the in-house CRM system for efficient data entry and processing of jobs and inquiries.
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I managed complaint enquiries, resolving issues when possible and escalating when necessary.
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I performed general administration tasks, including new Franchisee setup, client transfers, and system record updates.
Warehouse Packer
November 2022-February 2023
I work in a very dynamic warehouse environment where every day brings you new challenge and learning.
My responsibilities include:
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Packing the right items for the customers.
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Ensuring the packed items are as per specification of clients.
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Invoicing the orders through 'Sage 'Application.
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Entering the data in the freight system to ensure that orders are delivered to right destination and gone through correct services.
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Giving away the pick-up orders to the client
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Dealing with returned items or orders.
Project Manager
November 2021-March 2022
It was a short-term role for my high school. Intel, an IT Company, was a part of the campaign of spreading AI in my country, India. And educational institution was chosen by the company to carry out the evaluation of success of the campaign. I was hired by the school to lead this project. My responsibilities were-
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Allocating tasks and responsibilities to 15 team members.
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Checking and modifying the data entry as per the standards.
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Follow-up on the suggestion made by the management and team members for efficiency.
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Facilitating Payroll advise to the responsible person.
The greatest achievement in this role was completion of the project before the deadline with accuracy and efficiency.
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